Frequently Asked Questions

• After the first rental hour, we prorate to the nearest 15 minutes — so you don't have to hurry back on the hour in fear of getting charged for another whole hour. You only pay for your time on the water.
• We always give you back support/seatbacks. It stinks to kayak for an hour or two with no back support — unlike other rental companies, here you'll always have some.
• There is a public restroom just down the trail from our dock.
• We are NOT cash-only — we also accept credit cards.
• We have free lockers — with actual locks — for your valuables while you're on the water, and you can keep the key.
• We have free parking, including a free parking garage.
• We are the only kayak rental on the east end of the lake (the much less crowded end). There's also a "secret" island, a nice big cove, and you can see downtown Austin right from our dock.
• We are the only kayak rental company in Austin that offers all of these luxuries.

NO! If you are bringing someone else's kids with you, please print out a waiver, have their parents sign it, and bring it with you.

Reservations are required for everything we do — except for rentals. Kayak and canoe rentals are first come, first serve.

Of course. What kind of business doesn't take credit cards?

275 lbs is our per-person weight limit. You also must be able to fit into one of our PFDs with all buckles fastened.

No, sorry. We need to have our boats available for our guided bat watching tour — but we'd love to take you!

Yes, there's even a parking garage! All parking is free.

Yes, we can take your crew out at different times of the day depending on party size.

Yes! Just give us a call and we'll make arrangements. You can also purchase gift cards online here.

Absolutely. If you can't swim or are a weak swimmer, you have to wear a PFD (Personal Flotation Device, formerly known as a life jacket). If you have to think about whether or not you're a good swimmer — it's probably best you wear one. It's also a Texas state law that anyone age 13 and under must wear one.

Our "official" position is not to bring them. That said, most people bring them and they end up just fine. (If you drop it in the water, we're not buying you a new one.) We also have dry boxes and dry bags available to buy or rent.

Almost anything you do with us, you end up with wet feet and a wet butt (at least) — so be prepared. Sandals and quick-dry clothes work well. Flip flops are fine for our bat-watching tours.

Don't bring anything you don't want to lose or get wet. You're welcome to bring sunglasses, sunscreen, bug repellant, and a waterproof camera. A smile and a good attitude are also a must.

No. Our guides will give you basic river information, necessary paddling instruction, and comprehensive safety information before you head out.

Yes. We provide all necessary safety equipment, basic river information, paddling instruction, and comprehensive safety information. There will always be at least one guide with you on every trip, and all of our guides are certified by the Red Cross in First Aid and CPR. As with any outdoor or water-related activity, inherent risks exist — but at Live Love Paddle, we do our best to minimize them.

No, but we may require you to wear your PFD (personal flotation device).

Not exactly — but you're welcome to join us for our evening bat-watching tour and hang out a little longer for the fireworks. Note that we charge a little more on July 4th.

Notice of cancellation must be given at least 24 hours in advance of your tour meeting time. Cancellations within 24 hours of the tour meeting time will be charged the full amount.

We still go. A little rain won't hurt you. Of course, if there is lightning or the weather is extremely bad, we cancel the trip and issue full refunds.

Currently there is a deadly dog-killing virus in the lake, so no dogs are allowed.

Maybe — but it's not nearly as gross as bird poop and you usually don't even notice it. If you're really worried about it, you can stay out of the "danger zone."